Slider CRM. ADV Alcala de henares

ADV CRM FOR COMPANIES

Allows one to establish a business strategy focused on meeting the needs of customers

Customer Relationship Management (CRM), or management of the customer relationship, is the IT solution which allows gear your company towards the customer, efficiently managing the critical data of each (real or potential) for the undertaking of the sales actions.

Improves customer relationships by increasing the productivity of your salesperson, which are axes on which CRM offers a tangible benefit. Having among other tools for the purposes of obtaining this benefit, the following:


CRM
Soluciones Informaticas ADV CRM

DRAWING UP AND FOLLOW-UP OF BUDGETS
- Option of attaching to the customer's file the created budgets, generating a follow-up action.
- Option of launching the budget by email and once accepted to forward it automatically to order on demand, or, otherwise to mark it as rejected.
- Generation of order route: order, order to supplier, delivery docket, entry into storage, invoice etc.



CRM

TRACEABILITY OF SALES ACTIONS
Follow-up and control of results, from the first action to the closing.
Management of campaigns with statistical reports analysis./p>

CRM para empresas

ALERTS PROGRAMMER
Configurable for incidents, contract expiry, pending tasks, end of validity of budgets, non-payments etc.

CRM para PYMES

CUSTOMER INCIDENTS
Registration and follow-up of customer incidents, depending on the category, the subject to be handled, the response time, the duration of the problem etc.

CRM alcala de henares

COMPREHENSIVE SALES AGENDA
- Planning of visits and telemarketing calls.
- Schedule manager with the option to specify types of days (holidays, leave, public holidays, absences).
- Notes Editor for planning of non-sales management.

CRM Madrid

REAL AND POTENTIAL CUSTOMER DATA SHEET
- History record of sales actions, customer contacts and machines or products which are consumed.
- Related documents sent to the customer, with viewing in file history.
- Registration of multinif accounts, with local representative offices or branches.
- Sales, technical, marketing and financial observations.
- Identification tab of Business Opportunities detected, based on the product catalogue.
- Economic follow-up of the customer's status: orders, delivery dockets, invoices, risk and statistics.
- Notice of non-payment, due or available upon opening the customer's file.



Beneficios CRM

AGENT FOLLOW-UP
- User profiles and their application in the WORKFLOW
- Sales objective, budgeted, invoiced (partial and total), and statistics.



CRM para empresas alcala de henares

ARTICLES FILE
Technical specifications, photography, comments etc. of articles separate from those of management.



CRM para pymes Madrid

CUSTOMISABLE REPORTS AND TOOLS
- List of budgets with breakdown per agent or per customer, detailing their status: order, rejected, expired.
- Reference source report: inherent management, telemarketing, advertising, external references.
- Detector of duplicate customers and master files management.
- Automatic generation of sales actions as per geographical proximity or selection.
- Import of customers and articles from an Excel table.

Customer Relationship Management Madrid

MASS MAILING LAUNCH
- Option to launch mass mailing as per selection: activities, type of company, sales campaigns etc.
- Sending customisable mailing as per job position (or office) and contact functions.

Customer Relationship Management Alcalá de Henares

CRM ADMINISTRATION CONSOLE
- Automatic backup copies
- Programmable import of customers and machines
- Online download of programme updates



CRM tailors itself to your management model and provides tools which help your agents and processes.
The company must work to be familiar with the needs of the customer and, thus, be able to anticipate and improve the quality of customer attention. Message customisation will increase the effectiveness of your actions.

  • Optimise your operating costs
  • Increase the productivity of your sales team.
  • Effectively reduce your company's administrative work so that you can dedicate time to concluding further negotiations.
  • Eliminate your share of lost customers by increasing their expenditure. Turn your potential customers into actual customers with ease.
  • Draw up results reports and statistical quotes to improve decision making.
  • Increase the data of your customer files with highly valuable information.
  • Turn your mailing campaigns into customised communications automatically.
Funcionalidades CRM. Parte 1
Funcionalidades CRM. Parte 2
  • Equip your sales business department with our powerful opportunity management tool.
  • Obtain a quick return on your investment.
  • Let the programme advise you as regards customers who need sales attention.
  • Configure sales alerts for the purposes of not forfeiting any management.
  • Utmost customise the programme for the purposes of tailoring as no other your business model.
  • A straightforward and intuitive interface will favour the acceptance of the tool by your sales agents.
  • Verify how easy it is to sell more, better customer service.
  • Turn your sales management into the key to your success.
  • Increase your productivity by implementing our solution: Addclient CRM.